Credit will be granted only to those Customers whose credit application has been previously approved. Our terms are Net 30 Days. Credit limits have been established for all accounts. These limits have been set based on past volume of purchases and ability to keep the account current. Limits are subject to increase or decrease depending on the above criteria. Orders placed on accounts with invoices over 60 days (from date of invoice) may be held, pending a resolution of account status. All other sales are Cash, VISA, Master Card or Cheque (subject to approval)
All prices are subject to change without notice. Prices do NOT include GST.
Shipments are FOB our warehouse. “Shipping charges” are normally prepaid and charged on the customer invoice. Claims for shortages (other than by carrier) must be made within 3 working days fo shipment. All orders received by 12PM (Edmonton time) will receive priority for same day shipping. All other orders will be shipped that same day if possible. If not.. it will be treated as priority the next business day. If an order is packaged and ready to ship, additions will be treated as a new order or shipped the next day.
Prior authorization MUST be obtained & an RMA # given before returning any merchandise for warranty, credit or replacement. Credit will be applied to your account. Returns must indicate reason for return and have the invoice number. Collect shipments will be refused. Customer may be charged restocking fee for items ordered incorrectly. Special order items and non stock items are NON returnable.
Allcan Distributors Inc. reserves the right to sell on Direct Basis to the following:
1.To all Governments and Quasi Government agencies (I.E. Utilities and Educational Institutions)
2. To those customers who are of a Specialized nature.
3. To those Industrial users whose volume of purchases are such that local dealers can not compete
4. To customers whom are competitors; are currently selling to on a Dealer basis.
Allcan Distributors Inc. reserves the right to extend the product manufacturers warranty to our customers. We will either repair or replace items according to the terms of the manufactures limited warranty. All warranty products returned must include proof of purchase and date and descriptions of reason for return. Some products that we distribute particularly batteries, have an Allcan Distributors Inc. date code. These items returned to Allcan for warranty must bear our date code and be within the time frame of the warranty period. Products of this type not bearing our date code will be returned to the customer. Batteries returned to us will be tested and if found to be within the manufacturers specifications will be returned to the customer. All warranty items must be returned on a prepaid and charge basis and will be returned on a prepaid and charge basis or shipped with the next order, depending on the customers choice.