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/Delivery Policy
Delivery Policy2019-02-28T12:08:19-07:00

Delivery Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and review options.

2. Delivery Location

Items offered on our website are only available for delivery Anywhere in Canada and the continental USA. Extra charges may apply.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

5. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, Contact the carrier immediately. It is your responsibility to examine deliveries for damage before receiving.

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at:

Customer Service ALLCAN

13044 Yellowhead Trail

Edmonton, Alberta, T5L 3C1

1.800.661.1905

order@allcan.com

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