Step 1. 

We can receive orders in multiple different methods, some of which include: 

• Online Orders 

• Phone Orders 

• Emailed Purchase Orders 

• Walk-in Orders 

Once the Inside Sales team receives your order, they enter your order into our ordering system. Once all details have been confirmed by the customer and all the necessary order fields are filled out on our end, the Inside Sales team prints the pick ticket to our Warehouse printer. 

Step 2. 

Once the Warehouse Staff receives the pick ticket, the Shipper will distribute the ticket into one of our picker bins which are organized by the most popular couriers. The pickers take the tickets and pick the items on the order. The pickers differ what orders to pick first based off the time stamp on the top of the page that is generated when the Inside Sales Team prints the order to the Warehouse. 

Step 3. 

When the pickers have completed the order, they bring the items to the shipping table where the Shipper then checks the order one more time confirming all the items and quantities are picked correctly, and they sign off on the pick ticket. 

The picker will pack the items into a box, label the box with the company name, place the pick ticket on top of the box and shuffle it down the table. 

Step 4. 

The Shipper will place the box on the weigh scale and get its measurements. Then, they create the waybill and invoice the order, adding any applicable shipping costs and taxes. The waybill, labels, and invoice are added to the box and the box is placed on carts for each of our primary couriers. 

When the courier arrives at their scheduled time, they take the carts, load up their trucks and ship them to you!